Terms of Service — LoomProof

1. Definitions

"LoomProof" or "the Service" means the LoomProof™ content protection platform, including the browser extension, API, download token system, membership validation engine, and Stripe billing integration.
"Content Creator" means the individual or business that uses LoomProof to protect and distribute digital content (PDFs, downloads, courses).
"Subscriber" means the individual who purchases or accesses protected content through LoomProof.
"Protected Content" means any digital content (PDF, download, course material) that a Content Creator protects using LoomProof.
"Download Token" means the unique cryptographic token generated when a Subscriber downloads protected content, used to verify subsequent access.

2. The Service

LoomProof provides content protection and membership validation for digital content creators. The Service:

Generates unique, time-limited download tokens for protected content
Enforces device limits, download limits, and expiration rules set by the Content Creator
Processes Stripe billing for subscription management
Provides a browser extension that validates download tokens before allowing access to protected content

LoomProof does not host, store, or process the content of protected materials. Content remains on the Content Creator's own hosting platform.

3. Accounts

Content Creators must create an account and agree to these Terms. You are responsible for maintaining the security of your account credentials and all activity under your account.

Subscribers access protected content through the LoomProof system. Your subscription is governed by the Content Creator's terms and these Terms insofar as they apply to your use of the LoomProof platform.

4. Subscriptions & Billing

LoomProof offers tiered subscription plans for Content Creators:

Single: $29/month — 1 protected asset, 1 content source
Starter: $59/month — 3 protected assets, 1 content source
Growth: $149/month — 10 protected assets, 3 content sources
Pro: $399/month — 100 protected assets, 10 content sources
Scale: $2,499/month (annual) — 100 protected assets, 10 content sources

Subscriptions auto-renew monthly or annually unless cancelled. Cancelling before the end of your billing period does not result in a refund for that period. Contact billing@signalloomai.com for billing inquiries.

Content Creators set their own pricing for protected content to Subscribers. LoomProof is not a payment processor for subscriber transactions — Content Creators use Stripe Connect or their own payment processor for subscriber billing.

5. Content Creator Responsibilities

As a Content Creator, you represent and warrant that:

You own or have the necessary rights to the content you protect and distribute through LoomProof
Your content does not infringe the intellectual property rights of any third party
You will not use LoomProof to protect or distribute unlawful, defamatory, or fraudulent content
You will comply with all applicable laws governing your content and business, including consumer protection, tax, and data protection laws
You will clearly communicate your own terms of service and refund policy to Subscribers

HIPAA note for Content Creators: If your protected content includes health-related material (medical guides, therapy worksheets, clinical resources) and your Subscribers may submit PHI as part of their membership data, you are responsible for ensuring your content hosting and distribution complies with HIPAA. Contact privacy@signalloomai.com to discuss enterprise BAA arrangements.

6. Subscriber Rights & Access

Subscribers receive a limited license to access protected content in accordance with the Content Creator's subscription terms. Access is subject to:

Valid, active subscription
Device limits and download limits set by the Content Creator
Token expiration dates

LoomProof enforces these rules automatically. Disputes about access, refunds, or subscription management should be directed to the Content Creator directly. LoomProof will assist with technical access issues related to the LoomProof platform.

7. Acceptable Use

You shall NOT use LoomProof:

To protect or distribute content that violates any law or third-party rights
To attempt to reverse engineer, extract, or bypass the download token validation system
To share download tokens or credentials with unauthorized users
To build a competing content protection product using LoomProof's infrastructure
To circumvent device limits, download limits, or expiration rules through technical manipulation
To use LoomProof in any manner that violates applicable law

Token sharing and circumvention: Sharing download tokens, using the same account across multiple unauthorized users, or attempting to bypass LoomProof's protection mechanisms constitutes a violation of these Terms and may constitute copyright infringement and computer fraud. LoomProof reserves the right to terminate accounts engaged in these activities and will pursue all available legal remedies.

8. Intellectual Property

LoomProof and its underlying technology, including the download token system, browser extension, and API, are proprietary to AIM Elemental Health Solutions, Inc. You receive a limited license to use LoomProof as provided, subject to these Terms. You retain all rights to your protected content. We make no claim to your content.

The LoomProof name and logo are trademarks of AIM Elemental Health Solutions, Inc.

9. Warranties & Disclaimer

LOOMPROOF IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. WE DO NOT WARRANT THAT THE SERVICE IS UNINTERRUPTED, ERROR-FREE, OR COMPLETELY SECURE. WE DO NOT WARRANT THAT CONTENT PROTECTION CANNOT BE BYPASSED THROUGH TECHNICAL MEANS BEYOND OUR CONTROL.

WE SPECIFICALLY DISCLAIM ANY WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. CONTENT CREATORS USE LOOMPROOF AT THEIR OWN RISK AND ARE SOLELY RESPONSIBLE FOR THE LEGAL COMPLIANCE OF THEIR CONTENT AND BUSINESS.

10. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, AIM ELEMENTAL HEALTH SOLUTIONS'S TOTAL LIABILITY SHALL NOT EXCEED THE FEES PAID BY YOU IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM. WE SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOST REVENUES, LOST PROFITS, OR LOSS OF CONTENT.

11. Indemnification

You agree to indemnify and hold harmless AIM Elemental Health Solutions from any claim arising from: (a) your protected content; (b) your use of LoomProof in violation of these Terms; (c) any dispute between you and your Subscribers; or (d) your breach of applicable law.

12. Termination

We may suspend or terminate your account if we reasonably believe you have violated these Terms or applicable law. We will provide notice where practicable. Upon termination: your Content Creator account is deactivated, Subscriber access to your protected content is revoked, and your data is retained in accordance with our data retention policy.

13. Governing Law

Governed by the laws of the State of Washington. Disputes resolved exclusively in King County, Washington courts.

14. Questions

General: hello@signalloomai.com
Billing: billing@signalloomai.com
Privacy / BAA: privacy@signalloomai.com